We are very pleased with the work that has been carried out and extremely happy to have our log burner up and running. Thank you again for your correspondence and all works carried out.
Enjoying the fire now thanks we are both very happy with the service and will use you next year to get it swept I've put a reminder in our calendar to ping u an email next September
Phil Bullen arrived at the time arranged, was friendly, smiling and polite throughout, carried out the work with extreme competence, speed and efficiency, attending to every aspect with expertise, and then cleaned and tidied up everything perfectly. The job was completed and checked in just under the hour. I unreservedly recommend this chimney-sweeping service.
Customer service was excellent from start to finish with great advice and a completely hassle free service. Would highly recommend.
For the second time we purchased a stove from Country Stoves & Sweeps, following on from being very happy with the service the first time. We were not disappointed the second time, with the same high level of service and professionalism from the team, starting with the initial survey and quote right through the ordering and fitting. Very pleased and highly recommended.
I am really pleased with my new wood burner....the installation was quick and mess-free. Would definitely recommend 5*
Thank you for your professional quick service! Loving the stove
Many thanks Super service-will take out annual inspection when we return from France. Have a good festive season
We are very pleased with our lovely woodburner. It has warmed our usually chilly dining room really well and the heat keeps the hallway warm and cuts out the usual cold draught into the kitchen. It may take some time to lose the last traces of fine soot which inevitably floated into as many corners as possible. Not really surprising after 40 years of jackdaws! We are so glad you were able to come back this week and deal with a challenging project effectively.
We really appreciate everyone's work & friendliness. Such
brilliant skilled work & amazingly quick.
Shall definitely put a reminder on for a sweep next year.
Many thanks
Delighted with the service I received from Country Stoves. Customer Service and communication outstanding. Knowledgeable, helpful, reliable and very tidy. Highly recommend.
Phil Bullen did another fabulous job of sweeping our chimney again. Quick and efficient. We would highly recommend Phil and his company. My husband and I are enjoying the first fire of the season.
Thanks for our lovely stove. Excellent customer service and communication throughout. Now we just need winter to arrive so we can use it. Thanks again.
Thank you so much for all your help and we are super pleased with our fire, Julian has done a fantastic job installing and recommending a model which totally suits our little fire place.
Thanks again and we'll be in touch in the summer for a sweep.
Wishing you all a very Merry Christmas and a Happy New Year.
Julian and Darren did a brilliant job and I am very pleased with the installation.
I'm super happy with the stove and service, thank you very much. I wish you all a very merry Christmas and I will be in touch in the summer to arrange the chimney sweep.
Thank you fantastic job will recommend your services. Many thanks.
Thank you. I'm very pleased with the stove, and it's been used lots already.
We are very pleased with our lovely woodburner. It has warmed our usually chilly dining room really well and the heat keeps the hallway warm and cuts out the usual cold draught into the kitchen. It may take some time to lose the last traces of fine soot which inevitably floated into as many corners as possible. Not really surprising after 40 years of jackdaws! We are so glad you were able to come back this week and deal with a challenging project effectively.
Many thanks. Super service-will take out annual inspection next yearHave a good festive season
We are very pleased with the stove install. Looks great and the guys were a pleasure to have on site. Thanks again
The stove looks amazing! We are very pleased. I am actually looking forward to the cold nights! Julian and team have done a great job.
It looks great already, really pleased with it. Thank you again for the work, we are really pleased.
We really appreciate everyone's work & friendliness. Such brilliant skilled work & amazingly quick. Shall definitely put a reminder on for a sweep next year.
Thanks for the great service carried out by your team.
Thanks to you and your family for another super job.
Firstly I'd like to say on behalf of both myself and Sue, what a pleasure it was dealing with yourselves. Julian was extremely accommodating and listened to our needs and more than exceeded them.
We truly are very impressed with both the product and service.
Sue has said she will arrange the outstanding payment to be paid as soon as possible.
Finally, we would very much like to use yourselves when it comes to servicing the stove, so if you could remind us closer to the date, we can arrange a suitable date and time.
Regards
Ian Selkirk
We could not be happier! From the moment we contacted Country Stoves & Sweeps to enquire about a quote to the day our stove was installed, the service couldn’t have been better. Julian and Kirstie were brilliant from start to finish. The installation by Julian and Darren was quick, efficient and very clean. We just need some cold weather to make the most of it!
We wouldn’t hesitate to recommend them to anyone!
Thanks guys
Dave & Helen
I would highly recommend this company. Kirstie and Julian were so helpful and patient. We are so pleased with our log burner. This is the second one fitted for our family and everyone is so happy with the work, service and stoves
Very happy with the install. Julian was helpful and happy to advise me on what was required to get the fireplace ready for the installation.
Thank you guys.
We had our stove fitted in December, I can honestly it was a great investment.
From the very start, when I sent that first Facebook message the communication had been amazing, I sent quite a few emails asking some random questions all responses were prompt and informative.
We had other work going on in the house at the same time, this wasn’t a problem at all, the guys worked really well alongside the workman, even made each other cups of tea.
I could not recommend country stoves and sweeps enough, I have definitely shown off the stove when we’ve had visitors.
Thank you so much for making our living room so warm and cosy.
Best wishes.
Fab job done! super friendly, efficiant and tidy! so happy!!!
From start to completion we were delighted with the friendly, helpful, professional service we received. We were kept up to date at every stage and after over a year of renovations, I was dreading work being done to a finished room. I can honestly say, there was not one bit of mess or rubbish left for us to sort out. Everything was taken care of. We could not be happier with our stove, we just love it. I highly recommend this local family run business. You won't be disappointed. 5 stars from us.
Just wanted also wanted to pass on the following...
J and are so pleased with the work Graham carried out, he did a fantastic job and was a joy to have around. Graham's dad was also a joy to have around and it made a pleasant experience. It's so hard now a days to find such reliable people.
Also many thanks to Julian and Darren for fitting the multi burner, they also did a fantastic job and were a joy to have around. J and I are so glad we chose you guys to carry out the work. We will defo be recommending you guys.
Have a good weekend and once again thank you.
The fire is great, very pleased with it. Thanks for all your combined help with installing it with ease.
We are very pleased with the work done.
Thank you, very pleased with the job and result J
Absolutely love my new gas stove, thank you. I've given julian's details to friends in Willington as they would like something similar, hope that's ok.
I've recommended these guys to all my friends, they did a great job when they installed our woodburner. They were totally efficient, clean and tidy, and its made the world of difference to the house. We always get them back to sweep the chimney and give the installation a once over as well, very happy customer. Thanks Julian and Kirstie!
Country Stoves and Sweeps provided an excellent service from start to finish. Installation was effortless and with minimal disruption to my day. I would recommend using them to anyone who wants a stove installed, a 5 star service.
Such a polite and efficient man. We recently moved into a project home and had no idea what to expect when getting our chimney swept. Thankfully all was well and a very reasonable price.
Based on other people's recommendations, I chose Country Stoves and Sweeps for the first sweep on two log burners in a house I've just moved into. From the outset the communications from Kirstie were first rate, personable and informative. Phil who swept the chimneys was extremely considerate, polite and helpful. He was also very patient as he discovered that the stoves had been used wrongly by the previous owners and there was an awful lot of debris to deal with. A faultless service and one with personality, I'll have them straight back after winter.
Had a wood burner installed 2 days ago. Very, very good customer service, amazing price and good value for money. Friendly staff, Julian and Kirstie have been amazing in helping us 10/10.
Thank you Julian and Kirstie for our clear view vision 500 fitted in perfectly. We have had it on every night since you installed. Lovely and warm. Highly recommend Country Stoves and Sweeps.
Thanks for a clean and efficient job.
It has been a pleasant, stress free experience. You did what you said you were going to do, on the days you planned. Unusual in my experience! Thanks so much for a job well done.
We are chuffed with our new burner and the work carried out by Graham.
Very happy with the install, all seems to have went much better than hoped for.
Once again please pass on our thanks to the guys, they did a great job!
Thanks very much we are very pleased with the stove and how very efficient the men were.
Julian & darren have done a fab job today and I was so pleased to come home to find the place spotless!
I am very pleased with my stove - as is Archie my Westhighland White Terrier dog! I would like to thank Julian and all the team at Country Stoves for a job well done and for the efficient communication throughout the process.
I have made a note to book to have my chimney swept next summer.
With thanks and kind regards
Roy and I are very pleased with the installation. Fired it up last night. Amazing.
Thankyou very much to everyone involved. A great team.
The stove looks very good, thanks to all for your help and assistance.
Roy and I are very pleased with the installation. Fired it up last night. Amazing.
Thankyou very much to everyone involved. A great team.
Thankyou once again for a wonderful job.
Thank you to all the team for a job well done. Very pleased with the fireplace and the stove.
Genuine pleasure having you and Julian arrange all this and make it
happen at such short notice. We felt extremely lucky!
Genuine pleasure having you and Julian arrange all this and make it happen at such short notice. We felt extremely lucky!
Thank you so much for your friendly service and all your patience, and please remind us when it is time for a chimney sweep!
Rachael and I are delighted with the stove and cannot fault its installation; Julian was a star throughout!
We are so happy with the installation and looking forward to lighting it for the first time and having it over winter! Julian and Darren did a super job.
Just got through the door and over the moon with the stove! Really please with everything and can't thank you and all the boys enough for your hard work, it's really appreciated!
Looks like we'll be coming back for the chimney sweep next year! It's been a real pleasure and you've certainly made it such a smooth process which me and Leanne are so grateful for.
Thank you for the installation. It really looks great! It has been a great pleasure dealing with your company. The installation has been a smooth and to schedule project.
I shall be recommending your company to friends and family that require your services.
Book me in for a sweep next year.
Lastly, I look forward to using the stove over this coming winter.
Many thanks again for the superb service. 1st winter was great. I look forward to the next one.
We had a stove this year, we had excellent service from start to finish, from Kirstie, Julian and the team. They have always given us an efficient and friendly service over the past few years. Thank you.
Amazing service from start to finish!
Fab job by Julian, Darren and Jamie and lovely speaking to Kirstie, you are a great team and a credit to the industry. Would recommend to friends & family.
Great to deal with a team who obviously love what they do and are passionate about it.
Once again great service by Kirstie and Julian. This is the 3rd time I’ve had my chimney swept as well as having it lined a while ago by them too. Highly recommend them. They are both always cheerful, provide great customer service and do an amazingly clean job. Wouldn’t hesitate to recommend them and will always have my business.
10/10 Great job by Julian and the team and excellent customer service from Kirstie - Couldn't be happier with the job - this is the second stove we've had at two properties from Country Stoves & Sweeps and both times they've done an outstanding job and are incredibly friendly with it. Delighted! Cheers guys!
Great service from you all, sorry I am slow at putting a review up but so pleased with the service and outcome of our lovely fire place.
Excellent service from Julian and Kirstie. We had a stove installed. Quote was done quickly and was very competitive. All our questioned were answered and advice given with regards to products etc was professional. Installation was carried out quickly and with no mess. Could not recommend them highly enough. We will definitely be using their services in the future. Thankyou!!!
Can not recommend Country Stoves and Sweeps enough!
We are delighted with the stove! The whole process has been really smooth and efficient
and we can't wait to use it this Winter.
Look forward to hearing from you.
Yes it is beautiful! I'm so happy with how it looks... exactly as I had imagined it.
Thank you so much x
We couldn't be more pleased with the stove. It looks amazing! Having has them round to sweep the chimney at our previous address, we knew that Julian & Darren were tidy workers but the fireplace was absolutely spotless yesterday evening!
Thanks also to you for organising everything so efficiently and keeping us in the loop throughout the process, it is really appreciated.
Thank you for the installation of the stove. Overall we are very happy and impressed. We will certainly use you for the chimney sweep and will get that booked in next year. Thanks very much for the professional service and quality installation, the dog is also very impressed and likes to sit in front holding the heat for herself.
We are very pleased with the install.......We have also spoken to our builders and said they should recommend you guys to anybody they come across on their builds requiring a stove. Would like to thank you and the entire team for an incredible service, as was lovely dealing with you too!
Our clients are delighted as we are, thank you.
We are very pleased with our Stovax 5 burner your service and communication was excellent keeping us updated at every stage of the process and everybody worked so hard and carried out the work with minimal disruption thank you for all your help and we will be in touch when we need a chimney sweep.
Thank you for your help with our recent installation of our new fire. We are delighted with the finish and it looks great.
I just wanted to let you know how pleased I am with my stove. I absolutely love it and was very impressed with your service. Julian was very punctual, said exactly how long it would take and left my house with no mess what so ever. I have recommended you to a couple of my friends.
Thanks
The stove looks great. I wasn't able to be there when Julian installed it so please pass on my thanks.
Thanks for your time and effort. It was a less complicated process than I expected.
I will keep your e-mail to hand.
Thanks again.
Just to say how much I am enjoying my new stove fitted quietly and efficiently by Julian and Darren on the 9th February, it is super.
Have found out how to keep the glass clean with damp newspaper just rub some wood ash on the paper and the soot fades away.
We are very pleased with the work. It is great to now have the option to either make a real fire with the log burner or at the push of a button have the new gas fire on.
We are really pleased with the stove and have put it to good use already. Thanks very much for an excellent service all round.
We lit the fire yesterday - well we had to despite the weather! I'm going to have to learn how this new fireplace behaves! It reacts completely differently from the open grate that we currently have in our back room and amazingly it was still alight when we came downstairs this morning. We do put a complete fireguard across the fire when we go to bed .
Anyway thanks again we're delighted.
The fire is amazing and so nice. This is the first night I have had to enjoy it properly since it was installed. Let Julian know that I did have it on for a couple of hours last Thursday. May of had to have all windows and back door open.
I was very happy and it was nice to help a little and get dirty to finish off the fireplace as I had done all the other alterations to it. Overall it was a very good clean job and I am so happy with it.
Thank you for your help with our recent installation of our new fire. We are delighted with the finish and it looks great.
The stove is really lovely and really warm. Beata has said that this is the first time she has been warm since she moved in.
Please pop in some time for a tea or coffee in front of the nice warm fire.
Thanks for your help and to the team for making the process easy and producing a great result.
Thank you so much for the fantastic work you carried out. We are so pleased with our fire place. Its just what we wanted. Thank you again.
Thank you so much for doing both log burners for me. It really has been a pleasure dealing with you both and Graham over the works. I will definitely be recommending all of you should anyone ask.
We are thrilled with our new stove and the work carried out and very impressed with every one of the team. Really 1st class so a big thank you from Jen and I. I will be sure to put a very positive 5 star review on Facebook in the next day or two. I could not recommend you guys enough.
Thank you, thank you, thank you.
Thank you for a lovely job. Team was brilliant, polite and efficient. Stove looks lovely and works really well. A big thank you to all of you.
Thank you for the amazing work with the stove it looks fantastic and I am thrilled to bits with it. I am extremely grateful for all your hard work and will be recommending you to anyone who mentions that they want a stove put in!
As I said to Julian when he came round to survey, I like to find a tradesman and stick with him so if you are ok to sweep my chimney then the work will always be yours. You have done a fantastic job with the stove and I have added a picture which I will replace once I have decorated. Thank you for the excellent work you have carried out. and I will be in touch for a sweep once it is required.
Our email enquiry was quickly followed up by a professional home visit for a quotation for fitting a stove. Julian fitted the stove, cowling and chimney lining within the day following the preparation of the hearth and chimney which Country stoves and sweeps organised. No mess, beautiful job and good follow up, advice and support. The stove's a real bonus.
